Assessment of urban environmental service delivery

We carry out the evaluation and analysis of the current situation in situ of the urban environment services provided to the municipalities.

What is urban environment

service delivery assessment?

It is a procedure used to measure and evaluate the operational efficiency of the provision of waste services by means of technical parameters.

The urban environmental services evaluated can be grouped into three blocks:

Coverage of waste collection and street cleaning services

To guarantee the representativeness of the on-site evaluations to be carried out, we value the number of samples to be carried out based on a series of starting data (population, areas of the municipality, “black spots”, etc.).

Equipment control: Through visualization and during check-in and check-out times, a check is made on the material and human resources available in the facilities intended for the parking of machinery and equipment.
Control of the provision of services: controls are carried out during working hours of the correct functioning of the waste collection and/or street cleaning services, in which a count of the number of equipment and personnel observed will also be made.
Soiling and/or efficiency index: After the provision of the waste collection and/or street cleaning service, on-site evaluations are carried out to verify their efficiency.
- Quality control of containerization points: To carry out the on-site evaluation of the waste collection points, the following criteria, among others, will be taken into account: state of conservation, serigraphy, degree of filling, overflow and environment.
- Monitoring of waste collection vehicles. Among the items to be evaluated mainly are:
*Number of containers of the different fractions that form each point
*distances traveled
*Average collection times per point
*Number of points and containers collected
*Environments and overflows before collection

Exploitation of the clean point

To evaluate the operation of the clean point, we make a visit to its facilities in which the following parameters will be evaluated:

Accessibility to facilities.
Waste segregation.
Waste containerization.
Waste identification.

On-site evaluation of parks and gardens

In order to evaluate the exploitation of the parks and gardens, we will carry out a quality control of the services in force of the public administration in the field of cleaning, collection and maintenance service of the parks and gardens by means of statistical indices representative of the situation in which they are they find lawns and meadows, land, bushes, hedges, trees, children's and elderly areas, etc.

how can we

help you?

In this field we carry out evaluation actions on the following services.

Waste collection and street cleaning services
Exploitation of the clean point
Parks and gardens

The clients to whom we perform this type of service are the following:

town halls
commonwealths
Other public entities
private entities

Discover our other

related services

Sampling and determination of the dirt-moisture adhered to the waste

We carry out the taking of representative samples of waste in order to know the amount of dirt-moisture that is adhered to them.

Consultancy and characterisation in waste plants and municipal solid waste

We carry out the characterization of non-hazardous waste and the quality control of materials in waste treatment plants, recycling facilities and other facilities.

Eurocontrol employee taking aminate samples

Asbestos - inspection analysis and measurements

Asbestos is a major public and occupational health problem: this multi-talented material, massively used until it was banned, has proven to be highly toxic. Legislative requirements are changing, with the recent addition of the obligation for municipalities to carry out a census of asbestos installations and sites and to draw up a plan for its removal, for example. Training requirements have also been established to ensure the safety of workers handling asbestos.